Search “scholar.google.com” for a company or school that has defined the role of end-users in the creation of a contingency plan. Discuss why it is (or is not) important to include end users in the process of creating the contingency plan? What are the possible pitfalls of end user inclusion?
– One original post at least 250 words response to the discussion question. Indicate at least one source or reference in APA 6 formatted, which means you MUST INCLUDE in-text citation.
– Two replies to the two attached posts at least 250 words each.